Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,426 reviews

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
Mantra South Bank Brisbane - Image 3
Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telephone
Fax +61 7 3305 2599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,426 reviews

TripAdvisor Rating  4.0/5  2,824 reviews

Good hotel in excellent location

TripAdvisor rating 5.0/5

sueleigh55 TripAdvisor review

Lovely clean and comfortable hotel in an excellent location. Staff were all fabulous. Good to be so near Southbank. Beds were super comfy too

The Mantra southside is in an awesome position. All the food eateries were amazing. So much to do so close to the mantra. Excellent

Customer review rating 4.0/5

Trish Families - Confirmed reviews ALL

We enjoyed our stay at the mantra southside. The downsides... ripped carpet as you stepped out of the bathroom, very dangerous. Mold in bathroom.. but not to bad Bed was noisy getting in and out. Pillows seemed to be very lumpy and old.. Would definitely stay there again

Dear Trish, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Warmest, Grey

Great location. Hotel needs improvement.

TripAdvisor rating 2.0/5

H00chie_Mama TripAdvisor review

The location is highly convenient, however the lack of onsite parking is not. The hotel is not up to ACCOR standards which is evident in the condition of the rooms. Scuff marks, calcified tapware, rusted lamp bases (with missing bulbs) and a dirty shower. I stayed in a one-bedroom apartment, but the kitchen did not have enough china or cutlery for two people to eat. Utensils were filthy. Would be nice to have somewhere to sit on the balcony. I could neither connect my phone nor my laptop to the hotel wifi. A very disappointing stay when you're spending +$250/night. I do not recommend.

Well located for my trip.

Customer review rating 5.0/5

Louise Solo - Confirmed reviews ALL

Clean, friendly, comfortable

Dear Louise! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kent.

Would not stay from now on

Customer review rating 0.5/5

Kaushal D. Solo - Confirmed reviews ALL

I had requested a copy of the tax invoice due to delays from the agent in providing it promptly. Given my extensive travel schedule, exceeding 150 nights per year, it becomes challenging for me to manage invoices efficiently without immediate access. Despite reaching out via email, I regret to inform you that your staff member, Maddy, declined my request. It's important to note that my credit card is utilized for booking, and the agency acts as an intermediary. Previously, I've never encountered such refusal within the All Accor chain, which makes this experience particularly disappointing with Mantra. However, there's still an opportunity to rectify this situation by providing the invoice now. Moving forward, I kindly request that this document be readily available during check-out to streamline the process. Thank you for your attention to this matter.

Dear Mr D., The information provided to you by Maddy is correct, as the hotel hasn't charged you directly for the accommodation charges, we are unable to provide a tax invoice. In order to obtain a tax invoice, you would need to contact your travel agent, as they have charged you for this stay. My apologies if this wasn't fully explained to you as you made us aware, you stay many nights at hotels and I'm sure they are not always booked the same way. This can then make the procedure for obtaining a tax invoice different which I understand may be frustrating or even confusing. We hope you will reconsider and look to stay with us again in the future. Kind regards Stefan Corrigan Front Office Manager

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Other web-users rate our hotel

  • 1,032 reviews 9.1/10 Location
  • 1,431 reviews 5.4/10 Room
  • 1,195 reviews 8.3/10 Service
  • 21 reviews 4.7/10 WiFi
  • 602 reviews 3.5/10 Cleanliness
  • 252 reviews 4.6/10 Amenities
  • 238 reviews 5.1/10 Value
  • 220 reviews 3.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.